Shipping policy

🚚 Shipping Policy – Sapphire Vibes

At Sapphire Vibes, we are committed to delivering your home décor and gift items safely, securely, and on time. We ship both within Australia and to selected international destinations.

🇦🇺 Shipping Within Australia

We proudly deliver across all regions of Australia.

📦 Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed on weekends or public holidays.

  • You will receive a confirmation email once your order has been dispatched.

🚛 Delivery Timeframes

  • Metro Areas: 3–7 business days

  • Regional Areas: 5–10 business days

  • Remote Areas: 7–14 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or peak seasons.

📍 Coverage

We ship Australia-wide including all states and territories. * Victoria * New South Wales * Queensland * South Australia * Western Australia * Tasmania * Northern Territory

🌏 International Shipping

We also offer international shipping to selected countries, allowing customers worldwide to enjoy Sapphire Vibes products.

📦 Order Processing

  • International orders are processed within 1–3 business days after payment confirmation.

  • Dispatch confirmation will be sent via email once your order is shipped.

🚛 Delivery Timeframes

  • International Delivery: 7–21 business days (varies by country)

Please note that delivery times may vary depending on destination, customs processing, and local courier services.

🛃 Customs, Duties & Taxes

  • International customers are responsible for any customs duties, import taxes, or fees imposed by their country.

  • These charges are not included in our product or shipping prices.

📦 Tracking

  • Tracking is provided for most international shipments, depending on the courier and destination country.

⚠️ Important Information (Australia & International)

  • Sapphire Vibes is not responsible for delays caused by couriers, customs, weather events, or other external factors.

  • If your parcel is delayed or lost, we will assist you in raising an investigation with the courier service.

  • Delivery times are estimates only and are not guaranteed.

📞 Contact Us

If you have any questions about shipping, please contact us:

📧 sapphirevibeshop@gmail.com
📱 0417 900 025
🌐 www.sapphirevibes.com

Sapphire Vibes – Where Modern Meets Aesthetic Design.